Storage Turnpike Lane Health and Safety Policy
Storage Turnpike Lane is committed to providing a safe and healthy working and visiting environment for all employees, contractors, customers, and visitors. This policy sets out our approach to health and safety across our storage and removal related activities, including the handling, moving, and storing of goods.
Policy Statement
Our objective is to prevent injury, ill health, and damage to property by identifying risks and putting in place sensible control measures. Health and safety considerations are integral to the planning and delivery of our storage and removal support services. Management at every level is responsible for ensuring that this policy is implemented and reviewed regularly so that it remains suitable and effective.
Responsibilities and Management
The overall responsibility for health and safety rests with senior management of Storage Turnpike Lane. They will allocate appropriate resources, provide clear leadership, and ensure that health and safety standards are maintained and periodically reviewed. Managers and supervisors are responsible for day-to-day implementation, monitoring working practices, and ensuring that staff understand and follow this policy.
All employees have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. Employees must co-operate fully with Storage Turnpike Lane in meeting statutory obligations and in maintaining a safe environment. Contractors and visiting drivers working on our premises are required to comply with our health and safety rules and any instructions given by our staff.
Risk Assessment and Safe Working Practices
Storage Turnpike Lane undertakes regular risk assessments covering storage areas, loading bays, corridors, stairways, lifts, and vehicle access points. Activities such as manual handling, loading and unloading, use of trolleys, and working in confined or elevated areas are assessed to identify hazards. Control measures are implemented, communicated to staff, and reviewed when circumstances change or following any incident.
Safe systems of work are developed for key tasks, including receiving and dispatching goods, stacking and accessing stored items, and supporting removal operations associated with our facilities. Employees are expected to follow these procedures at all times, use the equipment provided correctly, and report any defects or concerns without delay.
Manual Handling and Use of Equipment
Much of the work within our storage and removal support environment involves lifting, carrying, and transporting items of various sizes and weights. Storage Turnpike Lane promotes safe manual handling techniques and provides appropriate handling equipment such as trolleys and sack trucks where necessary.
Staff are trained to assess the load, plan the route, and seek assistance or mechanical aid when items are heavy, awkward, or unstable. Customers and visitors are encouraged to use available handling aids safely and to ask for assistance if they are unsure about moving particular goods. Equipment is inspected regularly and removed from service if found to be damaged or unsafe.
Traffic Management and Vehicle Safety
To support safe storage and removal operations, Storage Turnpike Lane manages vehicle movements within and around the site. Designated loading and unloading areas, speed limits, and clear signage are used to separate vehicles and pedestrians as far as is reasonably practicable.
Drivers must follow on-site rules, observe instructions from staff, and ensure that vehicles are parked and secured safely before loading or unloading. Reversing and manoeuvring should be carried out with care, using a banksman where necessary. Pedestrians, including customers, must keep to marked walkways and avoid entering vehicle operating zones unless authorised and safe to do so.
Slips, Trips, Housekeeping and Storage Standards
Good housekeeping is essential to maintain a safe storage environment. Passageways, staircases, and loading areas must be kept clear of obstructions, spillages, and waste. Floors and access routes are inspected periodically, and any hazards are addressed promptly.
Goods must be stored in a stable and secure manner, with heavier items placed at safer lifting heights and stacks kept within safe limits. Fire exits, emergency equipment, and electrical panels must never be blocked by stored items. Customers are reminded to stack their belongings safely within storage units and to avoid overloading shelves or creating unstable piles.
Fire Safety and Emergency Procedures
Storage Turnpike Lane maintains fire safety arrangements appropriate to the nature of its premises and activities. This includes the provision and maintenance of fire detection and alarm systems, emergency lighting, fire extinguishers, and clearly marked escape routes.
Emergency procedures are displayed on site and explained to employees. Staff are trained to respond calmly in an emergency, assist with evacuation where safe to do so, and report any fire hazards immediately. Customers and visitors must familiarise themselves with the nearest exits, follow instructions during an alarm, and not obstruct fire doors or equipment.
Information, Instruction, Training and Supervision
We provide employees with information, instruction, and training relevant to their roles and the risks they may encounter. This covers topics such as manual handling, use of equipment, working at height where applicable, fire safety, first aid arrangements, and reporting of incidents.
New employees receive an induction that includes health and safety requirements for our storage and removal support operations. Ongoing refresher training is provided where necessary. Supervisors monitor working practices and provide guidance to ensure that safe methods are followed consistently.
Incident Reporting and Continuous Improvement
All accidents, near misses, unsafe conditions, and health concerns arising from our activities must be reported to management as soon as possible. Storage Turnpike Lane investigates incidents to identify underlying causes and to implement corrective actions to prevent recurrence.
Health and safety performance is reviewed periodically, taking into account incident data, inspection findings, and feedback from staff and customers. This review process helps us to improve our arrangements and maintain a safe environment that supports efficient storage and removal activities.
Consultation and Policy Review
Storage Turnpike Lane consults with employees on health and safety matters, encouraging suggestions for improvement and open communication about any concerns. This policy is reviewed regularly, and also following significant changes to our operations or relevant legislation, to ensure it continues to reflect current best practice and operational needs.
By working together and following the standards described in this policy, we aim to ensure that Storage Turnpike Lane remains a safe, secure, and well-managed environment for all who work in, use, or visit our storage and removal support facilities.




